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Your satisfaction matters. At Patelco, we want to deliver superior service to our members and our community. Whether you had an exceptional experience with our team or we didn't meet your expectations, please share your feedback. If you've had a problem, we're dedicated to getting your issue resolved.

Share Your Compliment or Complaint

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Log in to online banking and then select the chat icon in the lower right.


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Send us a secured message via online banking or the Mobile App.

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Visit a Branch

Visit one of our Northern California branches to talk to someone in person.

Visit a Branch

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Meet now or schedule an appointment to talk to a human being via Zoom.

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