Privacy

Your privacy is very important to us
At Patelco, your personal and financial information are secure and we are committed to respecting your right to privacy and protecting your personal information.

Important security reminder
Although Patelco may contact you for a specific reason, we will never ask you to verify or update detailed personal or account information over the phone, via a link in an email, or through text messaging. If you receive a request to update specific account information from someone claiming to represent Patelco, it's fraudulent, and you should notify us immediately. You can report fraud by calling us at 800.358.8228 or by sending us an email abuse@patelco.org.

Federal Privacy Notice
The security of your personal and financial information is our highest priority. Read our Federal Privacy Notice Form (PDF) to learn how we use and protect your information.

California Privacy Notice
In the state of California you have the right to restrict the sharing of your personal information by organizations. You can learn more by reading the California Privacy Notice Form (PDF).

Our right to change these policies
These policies are effective November 1, 2017. We can change these policies by notifying you in writing. If a new policy (or policies) will be subject to opt-out rights, we will give you at least 30 days advance notice before the new policy (or policies) goes into effect, and we will disclose the means by which you can opt out of disclosure of nonpublic personal information.

If you have any questions regarding our privacy practices, please send us a secure message via Patelco Online™ or call us at 800.358.8228.

Terms and Conditions
For guidelines on how to use our online sites, take a look at the Patelco Internet Terms and Conditions.

Children's Online Privacy Protection Act
In adherence to the Children's Online Privacy Protection Act, we don't allow children under the age of 13 to open personal accounts online or use online banking, unless it's a joint account with an adult. They can still open accounts by themselves at a branch. To learn more about the Children's Online Privacy Protection Act (COPPA), visit Coppa.org.