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We're available by phone 7:30am - 7pm PT weekdays and 9am - 2pm PT Saturdays.
(International card assistance is available 24/7.)
General assistance:
800.358.8228
Debit/credit cards:
800.358.8228 option 3 (fraud, lost/stolen cards, card unblocking, transaction inquiries)
Current balance, fund transfers and more:
888.766.2424
Other inquiries:
New home loans 800.358.8228 x1202
Existing home loans 800.358.8228 x1203
Other loans 800.358.8228
Auto Buying Service 800.757.2706
Financial Advisors 800.358.8228
International assistance:
General questions +1.925.468.6300
24/7 card assistance or activation +1.909.941.1034
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Reach us by postal mail
We accept payments and forms at our secure PO Boxes.
Send Deposits, Loan payments, and Credit Card payments to:
Patelco Credit Union
PO Box 2227
Merced, CA 95344
Send Individual Retirement Account and new Health Savings Account forms to:
Patelco Credit Union
3 Park Place
Dublin, CA 94568
Send forms for existing Health Savings Account to:
Patelco Credit Union
PO Box 2227
Merced, CA 95344