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Send us a secure message online

With our online banking platform, Patelco Online™ you can send and receive Secure Messages. Just log in using your existing User ID and Password.

Give us a call

If you prefer to speak to us directly, use the numbers below to contact us.

Weekdays 7:30am - 7:00pm
Saturdays 9:00am - 2:00pm

General assistance with accounts, products and services:
800.358.8228

Debit/credit card help:
Fraud, lost/stolen cards, card unblocking or transaction inquiries: 800.358.8228 option 4

Check balances, transfer funds and more:
888.766.2424

Other inquiries:
New home loan inquiries: 800.358.8228 x1202
Existing home loan inquiries: 800.358.8228 x1203
Other loan inquiries: 800.358.8228
Auto Buying Service: 800.757.2706
Financial Advisors: 800.358.8228

How to reach us from abroad:
General questions: 1.925.468.6300
Card assistance or activation 24/7: 1.909.941.1034

 

Reaching us by traditional mail

If you prefer to make payments or send forms to one of our secure P.O. Boxes, use one of the following addresses.

Deposits, Loan, Credit Card Payments can be mailed to:
Patelco Credit Union
P.O. Box 2227
Merced, CA 95344

Individual Retirement and new Health Savings Account Forms can be mailed to:
Patelco Credit Union
P.O. Box 8020
Pleasanton, CA 94588

Existing Health Savings Account Forms can be mailed to:
Patelco Credit Union
P.O. Box 2227
Merced, CA 95344