Send us a secure message online
With our online banking platform, Patelco Online™ you can send and receive Secure Messages. Just log in using your existing User ID and Password.
Give us a call
If you prefer to speak to us directly, use the numbers below to contact us. All times are PT.
Weekdays 7:30am - 7pm
Saturdays 9am - 2pm
General assistance with accounts, products and services:
800.358.8228
Debit/credit card help:
Fraud, lost/stolen cards, card unblocking or transaction inquiries: 800.358.8228 option 4
Check balances, transfer funds and more:
888.766.2424
Other inquiries:
New home loan inquiries: 800.358.8228 x1202
Existing home loan inquiries: 800.358.8228 x1203
Other loan inquiries: 800.358.8228
Auto Buying Service: 800.757.2706
Financial Advisors: 800.358.8228
How to reach us from abroad:
General questions: 1.925.468.6300
Card assistance or activation 24/7: 1.909.941.1034
Reaching us by traditional mail
If you prefer to make payments or send forms to one of our secure P.O. Boxes, use one of the following addresses.
Deposits, Loan, Credit Card Payments can be mailed to:
Patelco Credit Union
P.O. Box 2227
Merced, CA 95344
Individual Retirement and new Health Savings Account Forms can be mailed to:
Patelco Credit Union
P.O. Box 8020
Pleasanton, CA 94588
Existing Health Savings Account Forms can be mailed to:
Patelco Credit Union
P.O. Box 2227
Merced, CA 95344