Contact Us

You can contact us in many different ways; we’d love to help you.

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Chat Securely

Secure online chat with a human is now available weekdays 9am to 5pm PT. Sign in to start.

Log In to Chat

Schedule an In-Branch Appointment

Talk to someone on our Patelco team at a branch on a day a time that works for you.

Make an Appointment
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Meet Virtually

Get face-to-face, personalized advice from someone on our Patelco team.

Meet or Schedule

Other Ways to Connect

Chat from your iPhone or iOS

Talk to us directly from your Messages (available for iPhone, iPad and iPod Touch).

Chat via iPhone
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Chat from your Android device

Talk to us directly from your Android device using Android Messages.

Chat via Android

Send a secure message

Log in and select your name in the upper hand corner, then Messages.

Go to Patelco Online™

Find forms online

Find the form you need for HSA, IRA, checking, savings and more.

Find a form
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Our Chatbot is Available 24/7

Got questions about one of our products or services? Need to know something like our routing number? Our chatbot is available 24/7 to answer your general questions – and our team is available weekdays 9am to 5pm PT if you need to talk to a human.

This service is available for general information only, not for confidential or account-specific questions. From a desktop computer or mobile device, select the dark red chat box in the lower right to get started.

Give Us a Call

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Other Inquiries

Reach Us by Postal Mail

We accept payments and forms at our secure PO Boxes.

  • Send Deposits, Loan and Credit Card payments

    Patelco Credit Union
    PO Box 2227
    Merced,CA 95344

  • Send IRA and new HSA forms

    Patelco Credit Union
    3 Park Place
    Dublin, CA 94568

  • Send forms for existing HSA

    Patelco Credit Union
    PO Box 2227
    Merced,CA 95344

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