Contact Us
You can contact us in many different ways; we’d love to help you.
Chat Securely
Secure online chat with a human is now available weekdays 9am to 5pm PT. Sign in to start.
Log In to ChatSchedule an In-Branch Appointment
Talk to someone on our Patelco team at a branch on a day a time that works for you.
Make an AppointmentMeet Virtually
Get face-to-face, personalized advice from someone on our Patelco team.
Meet or ScheduleOther Ways to Connect
Chat from your iPhone or iOS
Talk to us directly from your Messages (available for iPhone, iPad and iPod Touch).
Chat via iPhoneChat from your Android device
Talk to us directly from your Android device using Android Messages.
Chat via AndroidSend a secure message
Log in and select your name in the upper hand corner, then Messages.
Go to Patelco Online™
Got questions about one of our products or services? Need to know something like our routing number? Our chatbot is available 24/7 to answer your general questions – and our team is available weekdays 9am to 5pm PT if you need to talk to a human.
This service is available for general information only, not for confidential or account-specific questions. From a desktop computer or mobile device, select the dark red chat box in the lower right to get started.
Give Us a Call
General Assistance
800.358.8228 800.358.8228Debit & Credit Cards
800.358.8228 800.358.8228Balance, Transfers, and more
888.766.2424 888.766.2424International Assistance
+1.925.468.6300 +1.925.468.630024/7 International Card Assistance
+1.909.941.1034 +1.909.941.1034Financial Advisor
800.358.8228 800.358.8228

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New home loans
800.358.8228 x1202 (8am – 5pm PT weekdays) 800.358.8228 x1202 (8am – 5pm PT weekdays) -
Existing home
800.358.8228 x1203 (8am – 5pm PT weekdays) 800.358.8228 x1203 (8am – 5pm PT weekdays)
loans -
New accounts
800.358.8228 x1212 (8:30am – 5pm PT weekdays) 800.358.8228 x1212 (8:30am – 5pm PT weekdays) -
Other new
800.358.8228 x1212 (8:30am – 5pm PT weekdays) 800.358.8228 x1212 (8:30am – 5pm PT weekdays)
loans
Reach Us by Postal Mail
We accept payments and forms at our secure PO Boxes.
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Send Deposits, Loan and Credit Card payments
Patelco Credit Union
PO Box 2227
Merced,CA 95344 -
Send IRA and new HSA forms
Patelco Credit Union
3 Park Place
Dublin, CA 94568 -
Send forms for existing HSA
Patelco Credit Union
PO Box 2227
Merced,CA 95344