Contact Us

You can contact us in many different ways; we’d love to help you.

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Chat Securely

Secure online chat with a human is now available weekdays 9am to 5pm PT. Sign in to start.

Log In to Chat
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Schedule an In-Branch Appointment

Talk to someone on our Patelco team at a branch on a day a time that works for you.

Make an Appointment
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Meet Virtually

Get face-to-face, personalized advice from someone on our Patelco team.

Meet or Schedule

Other Ways to Connect

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Chat from your iPhone or iOS

Talk to us directly from your Messages (available for iPhone, iPad and iPod Touch).

Chat via iPhone
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Chat from your Android device

Talk to us directly from your Android device using Android Messages.

Chat via Android
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Send a secure message

Log in and select your name in the upper hand corner, then Messages.

Go to Patelco Online™
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Find forms online

Find the form you need for HSA, IRA, checking, savings and more.

Find a form
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Our Chatbot is Available 24/7

Got questions about one of our products or services? Need to know something like our routing number? Our chatbot is available 24/7 to answer your general questions – and our team is available weekdays 9am to 5pm PT if you need to talk to a human.

This service is available for general information only, not for confidential or account-specific questions. From a desktop computer or mobile device, select the dark red chat box in the lower right to get started.

Give Us a Call

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Other Inquiries

Reach Us by Postal Mail

We accept payments and forms at our secure PO Boxes.

  • Send Deposits, Loan and Credit Card payments

    Patelco Credit Union
    PO Box 2227
    Merced,CA 95344

  • Send IRA and new HSA forms

    Patelco Credit Union
    3 Park Place
    Dublin, CA 94568

  • Send forms for existing HSA

    Patelco Credit Union
    PO Box 2227
    Merced,CA 95344

Request financial guidance today
Our Certified Financial Specialists are ready to help you achieve financial freedom.