Having trouble logging in to online banking?

We've made some security enhancements

We recently enhanced Multifactor Authentication (MFA), which protects your account by verifying that it’s really you logging in.

We may verify you with a phone call, text or email after you input your User ID and password.

What should I do?

Log in to your account.
Validate your identity via automated call, text or email.
To avoid future MFA verification for that browser and device, select the option to remember that device. (You’ll need to repeat this if you use a different browser and/or device the next time you log in.)

See screenshot below for steps.

Keeping you informed and up-to-date

	Stay up-to-date on what’s happening at Patelco Credit Union, in our branches, and in the communities we serve. Bookmark this page to see what’s new, and follow our Social channels too – we’ll always have the most up-to-date information there, too.

Follow us on Twitter
- We’ve got the latest Patelco news and tipsFollow @PatelcoPays
Join the Instagram conversation
- Videos, member stories, and moreFollow @PatelcoCU

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