Send money fast with Zelle^®

A: Zelle^® is a great way for members to send, receive or request money with family and friends within minutes.¹ Plus it's free to use within Patelco Online™ or the Patelco Mobile App. With just an email address or US mobile phone number, you can send money to almost anyone you know, regardless of where they bank.¹

A: It’s easy–Zelle® is already available in the Patelco Mobile App and Patelco Online™.

1. Simply log in to Patelco Online™ u or the Mobile App using your existing online banking User and password.

2. Select the MORE widget, then navigate to SEND MONEY WITH ZELLE^®  (on desktop computers you'll need to select the MORE widget first) and follow the steps to enroll (you must be over 18 to enroll) You can enroll with your US mobile phone or email address.

NOTE: Your chosen phone or email will need to match what is on file in your online banking profile. You can update your profile by visiting the settings section of Patelco Online™ or the Mobile App.

A: For your security, we restrict the number of transactions and the dollar amount you can send to recipients in any 24-hour and 30-day period. There is no limit on the amount of money you can receive using Zelle^®. To review your available sending limit, go to the SEND MONEY WITH ZELLE® widget, select Send and then Limits.

A: There is no fee to use Zelle^® within the Patelco Mobile App or Patelco Online™. At times, you may receive notifications via text message if you have enrolled your US mobile phone number. Your wireless provider may charge you per text message, so check your wireless plan before using the service.

A: Yes. If you’re an existing Zelle^® user and you want to continue receiving and sending money at your other bank or credit union, you should use a different US mobile number or email address to enroll with Zelle^® at Patelco. For instance, if you already use Zelle^® at another institution using your email address, you could enroll with Zelle^® at Patelco using your US mobile number. If you only want to use Zelle^®with Patelco, and you’re already enrolled with Zelle^®at another bank, when you enroll with Zelle^® at Patelco, you will have the option to transfer your existing mobile number or email from that bank.