Patelco News

August 1, 2022 — Global conflict has dominated the news this week, including coverage of cyberattacks. While there's no particular threat to Patelco, we’re writing today to share how we protect your accounts – so you know your money and your information are safe and secure 24/7.

Here's how we're guarding you:

• Our devices are protected
  All the hardware our organization uses has best-in-class protection – from laptops to phones to data servers.
• Our networks are monitored
  We protect our communications and data with next-generation security systems that monitor and control incoming and outgoing network traffic. Our firewalls are monitored and managed by a global cybersecurity firm, and our network traffic is analyzed for threats 24 hours a day.
• Our team's accounts are secured
  To secure our team members' access to our mission-critical systems, Patelco uses a leading information security company with over 20 years of experience protecting financial institutions We further protect all our administrative accounts with multifactor authentication (MFA) — think of it like a vault requiring multiple keys to access. Here's how to set up that same protection for your online banking account.
• We have plans in place to respond to any unexpected cyber events
  We routinely test and refine our incident response plans so that we’re prepared in the event of anything unexpected.
• We've got the knowledge you need to protect yourself
  As always, you too play an important role in account security: by keeping your personal information private. Never share these 5 pieces of information with anyone who contacts you – even if they claim to be from Patelco.