Special program benefits available to federal government employees

In the unfortunate event that you are a federal employee impacted by the government shutdown, we have special program benefits available to you.

  • Waiver of early withdrawal fees on any share certificates you may have with us
  • Reversal of NSF or late fees
  • Low interest loans at 5.50% APR for loans up to $10,000 (5-year term)¹
  • Payment deferrals on most existing loans through February 28, 2019 to affected members

Please contact us at 800.358.8228 for details on any of these program offers. To help make the process as quick and efficient for you, please make sure you have a copy of your furlough notice or any notice you may have received.

Patelco will open a new branch in Bishop Ranch City Center, San Ramon

Summer 2019 Patelco is opening a new branch in the beautiful new Bishop Ranch City Center in San Ramon. Patelco’s current branch locations on San Ramon Blvd. and in Bishop Ranch will both relocate to the new City Center location enabling the credit union to better service our members in the San Ramon and Tri-Valley communities.

The city center branch design will deliver a unique, one-of a-kind experience co-locating alongside a full-service bakery café. Starter Bakery is a local, community-based bakery well-loved and known among Bay Area foodies.

“Patelco Credit Union is thrilled to locate our new branch-bakery concept, in partnership with Starter Bakery, at City Center Bishop Ranch,” said Erin Mendez, CEO of Patelco Credit Union. “This new location will enable us to continue making a difference in the financial well-being of our members and the San Ramon community.”

“Starter Bakery will provide a relaxed setting to converse and enjoy fresh, handcrafted baked goods and beverages within the Patelco retail footprint,” said Brian Wood, founder and owner of Starter Bakery. “Patelco is the perfect partner for one of our first retail locations thanks to our shared community and people-first values.”

Construction at the new location starts in late January and we’ll continue to provide timely updates to our members.

Read more about the new and innovative member experience at the San Ramon branch in this press release.

Support wildfire relief with the Pets of Patelco Calendar

Order your 2019 Pets of Patelco Calendar for a $5 suggested donation, and Patelco has pledged to match all proceeds to help reach $100,000 donation goal. 100% of money raised will be provided to local non-profits to directly support families and animals impacted by these massive tragedies. Click here to donate and learn more.

Credit union hours on January 21

Patelco branches and our call center will close for the holiday on Monday, January 21. As always, Patelco Online™, Mobile Banking and Automated Telephone Banking are available 24 hours a day, 365 days a year.

If you need assistance with a lost or stolen credit or debit card, please call 800.358.8228 24 hours a day, 365 days a year.

To hear your balance, recent transactions, and more, call  888.766.2424 for Automated Telephone Banking 24 hours a day, 365 days a year.

Patelco opens new branch in San Jose

Patelco recently opened its newest branch, located in the Almaden Ranch Marketplace at 5185 Cherry Ave, Suite 50 in San Jose, California. With 37 branches across Northern California, Patelco’s latest branch will enable the credit union to better serve its members in Santa Clara County and beyond with more personalized service through its open floor plan and more private member offices.

“We are proud to expand in the Almaden area to better serve our San Jose-based members,” said Erin Mendez, Patelco President and CEO. “As a community credit union, offering this space to our members and the broader community will help aid our commitment to building financial strength and resiliency in a more holistic and personal way, be it for everyday transactions or complex personal financial needs such as investing for retirement or buying a home.”

Read more about the Almaden branch in this press release.

Wildfire disaster relief available

In response to the devastating wildfires, Patelco has activated its Disaster Relief Program to provide immediate financial resources to members in good standing who are affected by a natural disaster. This program includes access to no– or low-cost loans, reimbursement of non-network ATM fees, deferred loan payments, and more:

  • An immediate $500 personal loan at 0% interest for up to one year
  • Waiver of early withdrawal fees on any share certificates you may have with us
  • Reimbursement of any ATM fees for non-network ATM withdrawals
  • Reversal of NSF or late fees
  • Low interest loans at 5.5% APR for loans up to $10,000
  • Payment extensions on your existing consumer loans and/or credit cards if they are paid current

We created this Program to help members return to financial and personal stability as quickly as possible in the event of a disaster. Our thoughts are with those affected by the recent fires. If you’ve been affected, give us a call at 800.358.8228 to let us know how we can help you at any time.

 

Notice of Vacancies

Our annual Notice of Vacancies is now posted. View it here.