Patelco opens new branch in San Jose

Patelco recently opened its newest branch, located in the Almaden Ranch Marketplace at 5185 Cherry Ave, Suite 50 in San Jose, California. With 37 branches across Northern California, Patelco’s latest branch will enable the credit union to better serve its members in Santa Clara County and beyond with more personalized service through its open floor plan and more private member offices.

“We are proud to expand in the Almaden area to better serve our San Jose-based members,” said Erin Mendez, Patelco President and CEO. “As a community credit union, offering this space to our members and the broader community will help aid our commitment to building financial strength and resiliency in a more holistic and personal way, be it for everyday transactions or complex personal financial needs such as investing for retirement or buying a home.”

Read more about the Almaden branch in this press release.

Wildfire disaster relief available

In response to the devastating wildfires, Patelco has activated its Disaster Relief Program to provide immediate financial resources to members in good standing who are affected by a natural disaster. This program includes access to no– or low-cost loans, reimbursement of non-network ATM fees, deferred loan payments, and more:

  • An immediate $500 personal loan at 0% interest for up to one year
  • Waiver of early withdrawal fees on any share certificates you may have with us
  • Reimbursement of any ATM fees for non-network ATM withdrawals
  • Reversal of NSF or late fees
  • Low interest loans at 5.5% APR for loans up to $10,000
  • Payment extensions on your existing consumer loans and/or credit cards if they are paid current

We created this Program to help members return to financial and personal stability as quickly as possible in the event of a disaster. Our thoughts are with those affected by the recent fires. If you’ve been affected, give us a call at 800.358.8228 to let us know how we can help you at any time.


Notice of Vacancies

Our annual Notice of Vacancies is now posted. View it here.

Credit union holiday on November 12

Just a reminder: Patelco branch locations and our Member Contact Center will be closed on Monday, November 12, 2018 for the holiday. As always, Patelco Online™, Mobile Banking and Automated Telephone Banking are available 24 hours a day, 365 days a year.

If you need assistance with a lost or stolen credit or debit card, please call 800.358.8228.

For Call-24 (automated telephone banking), call 888.766.2424.