CashBack+

Once you’ve found a gift card you like, you can tap on it and select your desired dollar amount. You will also see the cash back bonus you will receive. Tap on Select Gift Card and then select Confirm. You may be required to verify your identity via text or email. After your purchase will process and funds will be debited from your Patelco checking account. You will then receive an email confirmation (to the email address associated with your online banking profile) and can also view your gift card in the CashBack+ wallet.

Cash back bonus amounts are displayed by each brand and can range from 2% to 20% (or sometimes even more). As an example, if a brand is offering a 20% cash back bonus, and you purchase a gift card for $100, you will receive a gift card for $100, and a $20 cash back bonus.
 
The cash back can be transferred into your checking account almost immediately after purchasing your gift card. From the home screen of CashBack+ tap on Redeem, then Transfer cashback, enter the amount and then tap on Transfer to move your cash back into your checking account.
 
Cash back bonus offers may have increased promotions during certain times of the year. Additionally, if you purchase from a brand for the first time, or if you are a repeat buyer from a specific brand, the bonus offers may be different. Cash back bonus offers can change frequently and sometimes daily, so if you see a good deal – snag it!

To access CashBack+, you must be 18 years or older and have a Patelco checking account and online banking. Please note, if you have more than one checking account, you can choose which account you’d like to use. At checkout the dropdown will default to your checking account with the highest balance.
 
The minimum gift card amount is typically between $5 with a maximum to $500. There may be instances where a specific brand may restrict their denominations to fewer options. Gift card minimum and maximum amounts available will be displayed when you tap on a gift card offer from and individual brand.

Gift cards are available typically within minutes in the CashBack+ wallet and delivered to the email address associated with your online banking profile.
 
Occasionally, the email may get caught in a spam filter. If you do not receive an email in your inbox (it will come from cashbackplus@patelco.org) please contact support@prizeout.com for assistance.

After you purchase a gift card, you can access it in the CashBack+ wallet by tapping on the gift card you purchased, then selecting Claim your gift card. You can also redeem through your email confirmation by selecting View gift card.
 
Your gift card will contain the gift card number, pin and barcode. Each merchant will provide instructions on how to redeem the gift card either in-store, online or through their app if applicable.
 
You can also print out your gift card confirmation page (with the barcode or full gift card number) to redeem in-store or share with a family member.

For the most up-to-date balance, please check with the merchant. The balance will not change directly within the CashBack+ wallet and will always show the original gift card value.
 
If you add your gift card to a 3rd-party app (such as Starbucks, Uber, etc.) the latest balance will update within the merchant’s app. We recommend archiving gift cards in the CashBack+ wallet after you use them. To archive your gift card, tap on the Wallet, then select the gift card you used, and tap on the arrow, then select Archive.

Typically gift cards cannot be exchanged or canceled once they have been processed. However, if your gift card is still in review or in a pending status, you can cancel the gift card for a refund. Go to the CashBack+ Wallet, then find the card in a pending status and tap on the arrow. You will be prompted if you want to cancel the purchase. Tap on the arrow and then select Cancel purchase.
 
If you have questions or need further assistance, please reach out to CashBack+ support at support@prizeout.com.