Beware of fraudulent phone calls pretending to be from Patelco

In a recent scam, fraudsters are calling members and spoofing the caller ID so it appears the call is coming from Patelco or our 800 number.

These fraudsters are asking members for information such as online banking User IDs and passwords, then logging in and compromising the account.

As a reminder, Patelco will never call and ask you for the following:

  • your member number
  • your full card number
  • your card PIN, CVV or expiration date
  • your online banking User ID
  • your online banking Password

If you get a call asking for any of these, be sure it’s a scam! If you ever feel uneasy about a call you receive, hang up and call us at 800.358.8228.