Your health, safety, and financial wellness are our top concern
Our goal is to connect with members needing assistance as early as possible. We know that COVID-19 is significantly impacting our communities, and we want to help you stay focused on what’s most important to you.
Health coverage and family care resources
We’re dedicated to helping our members and communities prosper and we support many organizations focusing on food insecurity, children’s health and affordable housing. Here’s a list of organizations that that may be able to assist your needs and help you manage your day-to-day financial wellness more comfortably.
During the stay-at-home order, branches remain open
Financial institutions are an essential service, so branches are open to serve you with modified hours. Our current hours are:
Weekdays 10am - 4pm
We’re keeping our team and members safe
We want to do our part to help prevent the spread of COVID-19 and protect our team and members. Counties are now requiring face masks be worn when visiting essential businesses. To comply with requirements and recommendations from health officials and local governments, we’re requiring that appropriate face masks be worn when visiting our branches. Please wear a medical mask, cloth mask, or bandana over your nose and mouth. Please don’t wear full face masks as these are a security risk. You might be asked to temporarily lower your mask for identification purposes when transacting with a Patelco team member.
While our branches are open, please first consider using Patelco Online™ and our award-winning Mobile App – where you can check your balance, make transfers, pay bills, deposit checks and much more. You can also use our nationwide ATM network for many transactions.
Protect your physical and financial health from COVID-19 scams
We care about your financial health – and your physical health, too. Scammers are taking advantage of the COVID-19 situation, and we'd like to share these tips to keep your financial information protected.
Employment resources and support
We know some members have experienced changes in their employment. Our goal is to provide you with resources that may help you find your next opportunity. That’s part of how we’re looking out for your financial wellness during this difficult time.
Secure, easy, and accessible digital banking
Our digital banking options are the best way for you to do your day-to-day finances – with no waiting or trip to the branch.
Check your balance, make transfers, pay bills, deposit checks and much more from your tablet or smart phone.
Download our award-winning Mobile App .
Manage all of your banking from the comfort of your home with our online banking platform Patelco Online™.
With a quick and simple tap of your phone, you can use your Patelco Mastercard® credit or debit card to easily and securely make purchases in stores or online. Learn how to set up a digital wallet on your phone.
Supporting our community
We’re passionate about giving back to our communities, and now more than ever we want to help families facing food crises as a result of the pandemic.