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In order to protect you from credit card fraud and reduce unauthorized charges, we closely monitor all account transactions (including debit card transactions). If you’re planning to travel out of state or abroad, please call 800.358.8228 prior to your trip. We will need to know the following:
Occasionally, transactions may still be blocked in a specific area due a high concentration of fraud activity. For additional details on countries that may be blocked, please contact 800.358.8228.
If you’re traveling abroad and need to contact us, you can call 1 925.468.6300. If you’re overseas and have questions about using your card, you can call 1 909 941 1034. Be sure to dial the country’s outbound international prefix first, then 1 925 468 6300 (general questions) or 1 909 941 1034 (card help only).