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Community Outreach
Patelco's approach to Community Outreach combines both financial and volunteer support. We encourage our employees to get involved in their local communities and to support programs that make a positive difference.

Community Outreach can be defined by several categories, each with its own distinct characteristics, contribution guidelines, and volunteer participation requirements. Some can be accomplished simply with volunteer participation, while others can be accomplished by making monetary contributions or lending intellectual resources. There are also credit union industry related projects where Patelco either takes an active leadership position and/or is an avid supporter of the initiative.

The following are the various categories that define Patelco's Community Outreach program:

Outreach Categories

  • Charitable donations - cash contributions only
  • In-kind donations - equipment, expertise, or time is donated
  • Scholarships - cash awards distributed throughout the educational system
  • Volunteer support - initiative supported by expertise and time
  • Participation - participation with other organizations
  • Financial literacy - programs geared toward improving basic financial knowledge
  • Intern program - paid jobs for students

Standards

Patelco is committed to improving and sustaining its local communities and continues to take an active role in both the communities it serves and the credit union industry to which it belongs. Patelco's first purpose is to bring value to the financial lives of our members, neighbors, families, and communities. The credit union philosophy of "people helping people" is embedded in our history and is something we uphold by promoting the values of fiscal responsibility and self-reliance.

Because we are entrusted with safeguarding our members money, we are responsible to make prudent decisions regarding our corporate citizenship efforts. Requests for assistance must quantify the benefits the contributions will provide to the recipient(s) and the community in general; and must fall within one of the defined contribution categories above. Patelco annually sets aside funds to support its community outreach program and selects projects that will provide the greatest value to the largest majority.

The following are the various events, functions and charities Patelco is currently supporting:

Charitable Donations - Non credit union

  • Students Rising Above
  • American Diabetes Foundation
  • Multiple Sclerosis Walk
  • Muscular Dystrophy Association
  • Boys and Girls Clubs
  • Friends of San Francisco Library
  • San Francisco Food Bank
  • San Francisco Aids Walk
  • San Francisco Breast Cancer walk
  • San Francisco Giants Community Fund
  • South of Market Partnership - Assists the homeless to find and maintain employment
  • Telephone Pioneers Organization
  • Visitation Valley Community Center, Inc.

Charitable Donations - Credit union industry

  • American Credit Union Museum
  • Children's Miracle Network - Credit Unions for Kids
  • Children's Hospital Oakland
  • Credit Union House
  • Filene Foundation
  • Richard Myles Johnson Foundation

In-Kind Donations - Equipment, expertise, or time is donated

  • Children's Hospital Oakland
  • Northeast Community Federal Credit Union - San Francisco, CA
  • Mission Area Federal Credit Union - San Francisco, CA
  • People's Community Partnership Federal Credit Union - Oakland, CA
  • Taylor Memorial United Methodist Church Federal CU - Oakland, CA
  • Tracy Federal Credit Union - Tracy, CA
  • Latino Community Credit Union - Durham, NC

Financial Literacy - Programs geared toward increasing financial knowledge

  • CA Jumpstart Online Program
  • Visitacion Valley Community Development Program
  • Mission Area Youth Credit Union Program
  • Elder Financial Abuse Awareness Seminars
  • Basic Budgeting & Financial Awareness Workshops

Intern - Summer jobs for students

  • African American Credit Union Coalition Program
  • Leal Berkstresser Living Memorial Intern Program
  • Berkeley SAGE Program

Scholarships - Cash awards distributed to schools

  • Edgar F. Callahan "Achievement Through Innovation" Award - Boylan High School
  • Windsor High School

Volunteer Support

  • San Francisco Food Drive
  • Chamber of Commerce service committees in all membership communities
  • Service organizations in all membership communities

Participation - Partnerships with other organizations

In addition to the aforementioned, Patelco partners with many organizations both within the credit union industry and the communities it serves to provide affordable financial services to its members and the underserved nonmember.

  • San Francisco Bridge Apple Consortium (SF BAC) - Providing financial services to underserved San Francisco Communities
  • FSCC - International Shared Branching Network
  • CO-OP - World wide credit union owned ATM network
  • Participation Loans - Partnerships with various credit unions including loans to build churches in low income communities
  • Low Income Lending - Credit Union consortium providing mobile home and alternative manufactured housing loans
  • Sub-Prime Auto Lending - Provides an avenue for the underserved and un-served to finance vehicles
  • Member Gateways - Consortium of credit unions partnering to provide affordable specialty products and services to members
  • Prime Alliance Solutions, Inc. - Partnership of over 500 credit unions providing mortgage solutions for members
  • National Credit Union Foundation - Provides grants to credit unions serving the underserved
  • National Federation of Community Development Credit Unions - Provides financial assistance and opportunities to community development credit unions

Serving Economically Disadvantaged Americans

Through its "Adopt-A-Credit Union" program Patelco has partnered with several small credit unions to provide needed resources to help them better serve their members. The request for assistance varies from painting a branch to zero-based deposits. The following credit unions have been and/or currently are part of the program:


Northeast Community FCU

This $8 million credit union serves economically depressed neighborhoods throughout San Francisco. Patelco has provided the following assistance:

  • Financial, staff resource, equipment and guidance in opening a branch in an unserved section of San Francisco
  • Marketing assistance as needed
  • Advisory Council member
  • Strategic planning assistance
  • Staff training
  • No interest certificate of deposit
  • Community Development Partnership Sponsor

Mission Area FCU

This $8 million credit union is located in the Mission District of San Francisco and primarily serves a Hispanic field of membership. Patelco provides the following assistance:
  • Working with Mayor's Committee on Serving the Underserved on their behalf
  • Marketing assistance as needed
  • Educational /conference tuition
  • Strategic planning assistance
  • Advisory Council member
  • Assistance with Youth Credit Union
  • No interest certificate of deposit
  • Neighborhood parade float sponsorship
  • Financial assistance with branch facilities
  • Funding ATM installations

People's Community Partnership FCU

This $3 million credit union, previously known as Uprising FCU, serves a predominately African American community in Oakland, CA. Patelco provides the following assistance:
  • No interest certificate of deposit
  • Consulting assistance
  • Equipment donation
  • Marketing assistance as needed

Taylor Memorial United Methodist Church FCU

This $200,000 credit union serves its predominately African American congregation. Patelco provides the following assistance:
  • Consulting assistance
  • Operational procedures

Latino Community CU

This credit union is located in Durham, North Carolina. Patelco provides the following assistance:
  • No interest certificate of deposit

California Association of Older Americans
The California Association of Older Americans is a group that has a Select Employer Group (SEG) relationship with Patelco. They have been in existence for over 30 years and are headquartered in San Francisco. They are an association that champions rights for senior citizens similar to AARP but on a much smaller scale. An individual does not have to live in California or be an older American to belong to the group; there is no requirement for membership. They are an associational SEG with us and, accordingly, any member of their group can join Patelco.

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